Development Manager

by Tucson Symphony

Formed in 1928–29 as the first professional symphony orchestra in the Southwest, the TSO is the longest continuously performing professional arts organization in Arizona. The mission of the organization is to build and enrich community through the experience of live music of the highest quality. The TSO serves nearly a hundred thousand patrons annually, including 30,000 students, through concerts, educational programming, and outreach. More than 1,000 donors and stakeholders support the TSO’s work on stage, in schools, and in the community.
Under the artistic leadership of Music Director José Luis Gomez since 2016, the TSO’s vision is to reflect its many communities and bring them together through music, creating deeper connections with the region’s heritage and making music for all Tucson and southern Arizona.

The Opportunity

The Development Manager joins a dynamic fundraising team at an exciting time, with access to positive mentors and the opportunity to grow. Under the guidance and supervision of the Director of Philanthropy, this position plays a lead role in four key areas: supporting a growing annual fund, stewarding donors, overseeing the development database, and managing development events.

Duties and Responsibilities

Annual Fund
  • Grow the number and base of annual donors up to $1,000 through prospect and donor management
  • Execute multiple direct mail annual appeals and supporting digital and social campaigns
  • Take part in monthly Board Development Committee meetings and serve as note-taker
  • Provide support for development operations as assigned
Stewardship
  • Build and maintain positive relationships with individual donors, volunteers, and community stakeholders
  • Fulfill donor benefits
  • Process donor acknowledgement letters/tax receipts in a timely manner
  • Facilitate personalized donor acknowledgement by senior staff, board members, volunteers and musicians
  • Facilitate birthday and condolence cards to key stakeholders
  • Create and maintain accurate donor lists for concert program books, annual reports, and the TSO website
Database Management
  • Manage the TSO’s Customer Relationship Management (CRM) software, DonorPerfect
  • Pull lists for mailings and other needs as requested
  • Enter all gifts on a daily basis and track and process recurring monthly and quarterly gifts and pledge payments
  • Run weekly gift and monthly campaign status reports
Events
  • Manage the preparation and production of TSO development events including donor lounge at Classics Concerts, open rehearsals, Parties of Note, and Primo, the TSO’s signature annual gala
  • Develop invite lists and accurately track event RSVPs
  • Produce print and digital collateral
  • Support event committee members
  • Manage relationships with event vendors
  • Staff special events and coordinate volunteers to assist with set-up, execution, and tear-down

Required Skills and Qualifications

  • Bachelor’s Degree or commensurate work experience
  • 1-2 years prior experience in a fundraising or sales related position
  • Strong computer skills including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Demonstrated success managing a database
  • Ability to collect, organize and analyze data related to donor giving
  • Strong oral and written communications skills
  • Attention to detail and excellent planning and organizational skills, including the ability to manage multiple projects simultaneously
  • Positive attitude and team-oriented work style
  • Ability to work with a wide range of constituents, including community volunteers
  • Commitment to outstanding customer service
  • Essential Functions:
    • Able to lift up to 25 lbs
    • Available to work nights and weekends for concert duty as needed
    • Available to travel to performances throughout Pima County as needed
    • Maintain an active driver’s license and vehicle insurance

Required Skills and Qualifications

  • Passion for Music, prior experience working in the arts is a plus.

Position Details

Title: Development Manager
Reports to: Director of Philanthropy
Supervises: N/A
Classification: Full-time, exempt
Hours: 40 hours/week
Compensation: Salary range of $40,000–$45,000 annually, commensurate with experience
Benefits: Comprehensive benefits

An Equal Opportunity Employer

Tucson Symphony Orchestra is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Tucson Symphony Orchestra’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities, programs, and general treatment during employment.

Inclusion

Our patrons and audiences come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for the performing arts, you will find a home at TSO.

Background Checks

Prior to submitting your application package for this position, please review it carefully for accuracy. TSO does verify academic credentials for its candidates, and frequently conducts background checks including work history before finalizing an offer.

To Apply

Please send cover letter and professional resumé with three references to:

applications@tucsonsymphony.org

or
Attn: VP of Philanthropy
Development Manager Search
Tucson Symphony Orchestra
2175 N. Sixth Avenue
Tucson, AZ 85705

If you have a work sample(s) from previous fundraising experience, we will consider that too.