Welcome, we’re thrilled to have you! Check out our First-Timers Guide to the TSO that explains what to expect at your first concert.
We offer many family-friendly concerts at the TSO that are perfect for kids and their families. Our Classic and Masterworks concerts are best suited for kids 5 and up. Unsure if a concert is a good fit for your family? Give us a call!
Please contact the TSO House Manager immediately following the performance, or call the TSO Box Office at 520.882.8585 during normal box office hours to check if an item was found by a TSO usher. If your item was found by TCC security, call the Tucson Convention Center at 520.837.4770.
For the best parking information, please visit the individual venue pages.
Since space in assembly areas is limited, try to limit the belongings you bring with you to the most necessary items.
If you bring electronic devices that make noise, set them to silent or turn them off during the performance. (And if you turn the sounds back on during intermission, remember to change them back for the second half!)
Tucson Convention Center venues (Linda Ronstadt Music Hall, Leo Rich Theater and Tucson Arena) have a clear bag policy. The largest non-clear bag allowed is a 8″ × 5″ clutch. All other bags must be clear, no larger than 14″ × 16″. Bags with backpack straps are not permitted. Bags used to transport medical and childcare equipment are allowed exceptions to this rule.
These things can happen to anyone: sometimes you have a coughing fit, sometimes you need to use the restroom, or sometimes you just get overwhelmed.
Whatever the reason, if you need to get up during a performance, please make your way to the nearest exit door into the lobby. If you need help finding a restroom or a quiet spot, gesture to an usher for assistance. If you are (or someone in your party is) experiencing a medical emergency, tell an usher so that assistance can be provided quickly.
Once you are ready to return to the concert, wait for an usher to let you in at a time that will cause minimal disturbance to the performance. For some concerts that have long, continuous passages of music, this could mean waiting patiently for a bit of time, sometimes until intermission or until the end of a piece of music.
If an usher directs you to return into a performance during a short break, you may be asked to sit in an available seat nearer to the entrance instead of your assigned seat to minimize interruption. If there is an intermission after you return, feel welcome to return to your assigned seat after intermission.
The TSO is committed to making its concerts accessible to all who wish to enjoy live music. Seating areas for patrons in wheelchairs (and their companions) are available at all of our venues. For more detailed information please visit the individual venue pages.
A volume-controllable headset system is available at The Linda Ronstadt Music Hall and Leo Rich Theater for hearing-impaired patrons. Headsets are available in the Main Lobby at no charge on a first-come, first-served basis. A driver’s license or credit card is held as a deposit until the headset is returned.
Catalina Foothills High School and Tucson Symphony Center do not offer assisted-listening devices. Please inquire about assisted listening at other venues.
If your tickets are being held at will call, they will be available at the box office window or desk beginning 90 minutes prior to your performance. Ask for the tickets being held under the name you requested. If you would like to pick up a larger quantity of tickets, visit the box office during office hours and request to pick up any tickets waiting for future performances.
A subscription is a discounted package of all the concerts in a series. Subscribers value the best seats and fabulous customer service at the deepest discount. Some flexible subscription packages are also available.
We currently offer 4- to 8-concert Classic subscriptions, 5- and 3-concert Masterworks subscriptions, 4-concert TSO Up Close subscription, and flexible Create Your Own subscriptions starting at 3 concerts!
Absolutely! Subscribers get:
Tickets are available for purchase online up until 2 hours prior to a performance. If you are unable to purchase tickets online, you can purchase them at the venue box office beginning 90 minutes prior to a performance.
Yes! Subject to availability, student rush tickets are available for Classic series concerts to students with ID and children under 18 when the box office windows open at the venue. Prices are usually half price of the lowest-priced ticket available, available toward any available seat. One discount is permitted per valid student ID. Call the box office at 520.882.8585 after Wednesday on concert weeks to confirm student rush ticket availability.
Absolutely! TSO gift certificates make great gifts and are available throughout the year for any concert. Gift Certificate Details